Oftentimes, a poor hiring decision can point back to a lack of soft skills as the root of the problem. Managers should understand why soft skills matter in the workplace and focus on them in the hiring process. See why it can be detrimental to the company’s long-term success and turnover rates if these skills are ignored.

They’re Not as Teachable

Soft skills are more often than not just interpersonal traits that are ingrained throughout one’s life experiences. Some people are just inherently more organized, better at conflict, or adaptable than others. Of course, you can work on and strengthen these traits, but as an employer, you don’t have the time and resources for that. You need someone who can step into the role and excel without having to train on these important traits. That’s why 93% of employers claim that soft skills are an essential or very important factor in making hiring decisions.

They Give You Long-Term Value

The ultimate goal when hiring is to find someone who will be successful in the role for the long-term. A candidate who already possesses soft skills will have a better chance of growing within the role and fitting into the group dynamic. In addition, advances in AI and automation will make soft skills increasingly more valuable as more hard skills will be taken over by computers. As the workforce evolves and uses technology to gain efficiencies, the bulk of an employees’ value will be based on these skills. Thus, a lack of these will make them a less desirable employee and one that’s not fit for the long run – just another reason why soft skills matter.

They Directly Influence Clients and Customers

It’s no secret that those with strong interpersonal skills generally get along better with others. So, if you want employees to have a positive impression on clients and customers, it all boils down to these skills. Your employees are a direct reflection of your company and can impact your reputation and perception. Therefore, employees with these skills like active listening, enthusiasm, and dependability will be an asset to your company.

There’s a myriad of reasons why soft skills matter, and these are just a few examples. That’s why Staff Force takes these skills into account when matching candidates for jobs, and why managers should focus on them too.